Home › Service
Forms, emergency numbers and answers to your questions — all in one place.
As an independent brokerage, we support you not only when you take out a policy but throughout its entire term. We review your policies, take care of changes and support you in dealing with the insurer if you have a claim.
On this page you will find everything you need for this: important emergency numbers, forms to download, answers to frequently asked questions and information about us.
Police, ambulance, breakdown services and insurers’ claims hotlines in one place.
European accident statement, motor claim report, broker’s mandate and checklists as PDFs (in German).
Answers to frequently asked questions about all types of insurance, clearly sorted by topic.
How an independent broker differs from an insurance agent and why it matters to you.
Who we are, how we work and what we stand for as a family business.
Legally required information about us as an insurance broker (in German).
Two tools are available to you around the clock — even outside office hours (both in German).
First make sure you are safe and, if necessary, call an ambulance or the police. Then report the claim to us by phone or via Schaden-Manager (service in German). You will find the most important numbers on our Emergency numbers page.
We are available Monday to Friday from 08:00 to 12:00. Later appointments are possible by arrangement.
You will find all forms as PDFs on our Forms page.
No, our advice is free of charge for you — like an agent, we are paid by commission from the respective insurance company.
Yes, this is done without complications on the basis of a broker’s mandate — you do not have to cancel anything; we take over the servicing of your existing policies. Usually, however, the current contract is kept until its main renewal date (Hauptfälligkeit), cancelled in good time and then switched to a better-suited offer. We keep an eye on the notice periods for you.
Content reviewed by: Agnieszka Valenta, insurance broker · As of October 2026
We independently review your existing insurance and show you where there are gaps, where you are paying twice and where you can save.
