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Information on the processing of your personal data in accordance with the General Data Protection Regulation (GDPR).
As an insurance broker, Agnieszka Valenta carries on the regulated trade of insurance mediation (§ 94 no. 76 of the Austrian Trade Regulation Act, GewO).
The controller responsible for data processing on this website is:
This website is hosted by an external service provider (hoster). Personal data collected on this website is stored on this provider’s servers. The servers are located in Austria, so your data does not leave the country.
When you visit the website, our hosting provider automatically stores information transmitted by your browser in so-called server log files. This includes, among other things, browser type and version, operating system, referrer URL, host name of the accessing computer, time of the server request and IP address. This data is not combined with other data sources and serves to ensure the technically error-free operation and security of the website (Art. 6(1)(f) GDPR — legitimate interest).
Our hosting provider is:
You have in particular the following rights: right of access (Art. 15 GDPR), right to rectification (Art. 16 GDPR), right to erasure (Art. 17 GDPR), right to restriction of processing (Art. 18 GDPR), right to data portability (Art. 20 GDPR) and right to object to processing (Art. 21 GDPR).
To exercise any of these rights, please contact us informally at the address given above.
You also have the right to lodge a complaint with the competent supervisory authority:
Our contact form is based on the Elementor form module for WordPress. If you send us an enquiry via the form, the data you provide (e.g. name, email address, phone number, message) is stored in our WordPress database on the hosting provider’s server and also sent to us by email in order to process your enquiry.
The legal basis for processing this data is Art. 6(1)(b) GDPR (pre-contractual measures or performance of a contract), insofar as your enquiry is related to the performance of a contract or is necessary to carry out pre-contractual measures; in all other cases the basis is our legitimate interest in processing enquiries addressed to us (Art. 6(1)(f) GDPR).
We do not currently send a newsletter. If this changes, this privacy policy will be supplemented accordingly and you will receive separate information before subscribing.
The fonts used on this website are loaded locally from our own server. When you open the website, no connection is made to servers of Google or other third parties and no data is passed on to third parties.
If you give your consent in the cookie banner, we use Google Analytics 4 — a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Google Analytics stores cookies and collects information about how you use this website — e.g. pages visited, length of visit, approximate location (country or region), device and browser used, and the website from which you came to us. Google Analytics 4 does not store IP addresses.
The legal basis is your consent (Art. 6(1)(a) GDPR, § 165(3) of the Austrian Telecommunications Act TKG 2021). Without your consent, Google Analytics is not loaded. You can withdraw your consent at any time with effect for the future — simply open “Manage consent” at the edge of the screen and switch off statistics.
Data may be transferred to Google LLC in the USA. Google LLC is certified under the EU-US Data Privacy Framework; the transfer is based on the European Commission’s adequacy decision of 10 July 2023 (Art. 45 GDPR). A data processing agreement has been concluded with Google. The collected data is automatically deleted after 2 months. Further information can be found in Google’s privacy policy.
Our website contains links to the following external services, which are operated by their providers and are subject to their own data protection rules:
As part of our activity as an insurance broker, we process personal data of our clients (e.g. contact details, contract and risk data) in order to obtain insurance offers, arrange contracts and support you in the event of a claim. The legal basis is Art. 6(1)(b) GDPR (performance of a contract or pre-contractual measures) and our statutory obligations as an insurance broker under the Austrian Trade Regulation Act (Gewerbeordnung).
For some types of insurance (e.g. health, life or occupational disability insurance) it is necessary to process health data. We process these special categories of personal data (Art. 9 GDPR) only with your explicit consent, which is given separately as part of the respective application process.
We process personal data of children only with notice to and consent of their parents or legal guardians.
Your data is passed on to the insurance companies you have chosen or from which an offer has been requested, insofar as this is necessary for concluding the respective contract.
We use wefox (wefox Austria GmbH, Hauptplatz 30, 3300 Amstetten, Austria) as a technical service provider and processor (Art. 28 GDPR). You can contact wefox on data protection matters by e-mail at datenschutz@wefox.com.
We store personal data only for as long as is necessary for the respective purpose or as required by statutory retention obligations (including under the Gewerbeordnung and tax law, usually up to seven years after the end of the business relationship). Contact form enquiries that do not lead to a business relationship are deleted once they have been finally dealt with, unless a statutory retention obligation prevents this.
For this we use the WhatsApp Business app. The WhatsApp Business policies also apply.
To handle WhatsApp communication, we also use the SEIMO Chat software from SEIMO Mobile Marketing GmbH, Museumstraße 7, 4020 Linz, Austria. We have concluded a data processing agreement (Art. 28 GDPR) with SEIMO. For more information, see the SEIMO privacy policy.
The legal basis is our legitimate interest in communicating as quickly and effectively as possible (Art. 6(1)(f) GDPR) and, for promotional information, your consent (Art. 6(1)(a) GDPR). You can withdraw your consent at any time with effect for the future.
If you have any questions about data processing, please contact us — in English too: 0660 954 57 01.
