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In an emergency every second counts. Here you will find the most important emergency and service numbers in Austria and a direct line to us.
112 — Connects you to the ambulance, fire brigade and police throughout Europe — even from a locked mobile phone.
144 — Medical emergencies and accidents with injuries.
122 — Fire, technical assistance, hazard prevention.
133 — Crimes, road accidents with injuries, immediate danger.
141 — Medical help outside surgery hours.
01 406 43 43 — Around the clock if poisoning is suspected.
120 — 24/7 breakdown assistance and towing.
123 — 24/7 breakdown assistance and towing.
The direct claims hotline depends on your insurance company and is stated on your policy. So that you do not have to search in the event of a claim, we will gladly enter the numbers of your current contracts here together with you — just get in touch.
You will find the online claim forms of all our partners and a checklist on the page Report a claim.
Contact numbers of the individual companies compiled by us (as of July 2026), source: the insurers’ official websites. Please also check the details on your policy, as numbers can change. Service is usually provided in German.
01 5250 3277 — customer service
01 531 02 1300 — customer service
050 330 330 — service hotline, throughout Austria around the clock
0800 22 44 22 — assistance
01 50 444 0 — customer service
+43 316 8037 6222 — customer service
+43 1 315 24 44 — 24/7 emergency service
05 090 50 — customer service
0800 20 23 38 — customer service
+43 316 8034-0 — customer service
059 808 — customer service
+43 1 7187733-0 — Austrian head office
0800 204 2222 — 24/7 emergency number for drivers (breakdown/accident), within Austria
0800 828 800 — customer service
050 350 355 — claims service, around the clock
0810 810 68 60 — customer service
0800 80 80 80 — free of charge throughout Austria
0800 230 230 — appointments for glass damage
For Belfor, Care-Concept, Checkleasing, Dialog, MUKI, S-Bausparkasse, Schlaufinanziert, Soluto and S-Wohnfinanz we do not currently have a publicly confirmed emergency number. Please contact us — we will get in touch on your behalf.
Contact details below — with every claim we take over communication with the insurer for you and accompany you through the whole process. We advise in English, German, Polish, Serbian and Bosnian.
So that you have the right number to hand when you need it, we will gladly add your personal contracts to this overview.
